Terms and Conditions Hotel Frýdl s.r.o.
1. Prices and services
The customer is bound by a confirmed price stated in the accommodation voucher. The range of contracted services and prices is bound by the listing in the voucher.
2. Cancellation by customer
The customer is entitled to cancel the reservation any time prior to arrival. The cancellation should be in electronic writing form (e-mail with confirmation) to the address firstname.lastname@example.org. The time of cancellation is determined by the date and time the email was sent.
- 2 days prior to arrival - no cancellation fee
- from 1 day prior to arrival to 14:00 the day of arrival - price for the first night
- no show - price for the first night
In case of larger groups an individual cancellation fee can be discussed.
The provider of accommodation will not charge the cancellation fee in case of: family bereavement, hospitalisation of the customer, serious illness, military call up, disaster. For the previous reasons the customer has to provide proof within 3 days of the occurrence.
These terms and cancellation conditions are an integral part of the reservation and the accommodation voucher.